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Ordering Terms & Conditions

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Webber Electronics' stock is centralized in Northeast Ohio. We maintain a substantial inventory, which enables us to be responsive to our customers’ needs. Special made-to-order items are quoted with appropriate lead-times and shipped per confirmations. All orders must be made out to Webber Electronics. They may be placed by mail, fax, telephone, web, or e-mail (sales@webberelectronics.com) with our Customer Service Representatives or with one of our regional sales representative firms in your area. Our Customer Service Department can assist you with price and delivery quotations, availability, samples, technical assistance on agency approvals and requirements, and order entry. Webber Electronics is open 8:00 a.m.–5:00 p.m. Eastern Standard Time.

Standard Orders: Unless otherwise requested and confirmed, all orders for stock parts have a 1 business-day lead-time, and may not ship the same day the order was placed. However, we will attempt to ship most orders same day if recieved prior to 2:00PM EST. All orders are on hold until final payment is cleared from the credit card merchant. Online orders do not ship until payment autorization is complete.

Rush Orders: When requested by phone call after the order has been placed, Webber Electronics can ship orders for items in stock on the same day if the order is placed by 12:30PM EST. Next day delivery is available, but the buyer has to confirm with Webber Electronics when the order is placed. The email confirmation after your order is complete is not considerd a confirmation that the order will ship same-day. Please call to confirm. 440.327.7200

Special/Blanket Orders: Merchandise that is special ordered or is not a standard item may not be canceled or refunded.

Open Accounts: U.S. & Canadian customers: Webber Electronics will establish an open account with a nominal credit limit for every new customer, after they provide one U.S. bank and three U.S. trade references. Other payment options include prepaid and wire transfer. If requested, orders can also be shipped utilizing a credit card until sufficient credit is established. Individuals must pay by credit card, or cashiers check.

International customers: Please note that terms on international orders are prepaid in U.S. dollars, credit card, bank wire transfers, and bank checks.

Terms of Payment: Our terms of payment on open accounts will be established per account. Shipments of future orders will be affected by the past due condition of an account.

Minimum Orders: We do not have a minimum order on in-stock items.

Taxes: Any applicable federal, state, or local taxes will be added.

Advance Payments: Please include all shipping charges, wire transfer fees, insurance charges and applicable sales taxes in your payment. We reserve the right to delay shipment on orders accompanied by personal checks until the checks have cleared.

Special Packaging: When requested, at the time of order entry, we can package materials in non-standard configurations. An additional service charge may be assessed for materials and labor in these cases.

Prices: All quoted prices are net and F.O.B. Ohio, unless otherwise stated. Prices are subject to change without notice.

Return Policy: When authorized by Webber Electronics' Customer Service Department, goods may be returned for the convenience of the customer. However, a restocking charge may be assessed. Our Receiving Department has been instructed to accept packages from customers only when our RMA (Return Material Authorization) number is clearly visible on the shipping label. Please contact our Customer Service Department to request an RMA number.

Product Liability: Webber Electronics will accept liability for only the purchase prices of products and applicable freight charges. Webber Electronics is not liable for any costs for issues such as production delays, rework, late deliveries, etc. unless agreed upon in writing by both Webber Electronics and the purchaser.

Product Specifications: All specifications listed in our catalog, on the web site or on other data sheets are based on our knowledge and understanding of the products as of the time print or post. We reserve the right to make changes to technical specifications without notice. All product recommendations are based on our knowledge and experience with the products, but do not eliminate customer responsibility to check the suitability of our products for each particular application. Free evaluation samples are available upon request.

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